Create Academy FAQ

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eCourses | Coaching

eCourses

Can I enroll anytime?

Yes! Enrollment is open, which means you can join in anytime year round. 

 

Can I use my account to teach a small group or class?

No, the school is designed for each person to have their own account and we ask that you not share your content with groups of people. We do have a group rate discount if you are wanting to have a group go through together so please email us.

 

Is there homework?

Yes, however, it’s not to be turned in. The homework is an addition to your classes and for your personal use. We encourage you to share it in the Facebook Group associated with your course. 

 

Is there a timeframe for finishing the classes?

No. You can complete the classes at your own pace.

 

Are the classes strictly online?

Yes.

 

Is this different than the product I have purchased?

Yes, none of what is in the school is available for purchase anywhere else.

 

Can I get a refund?

No, courses are non-refundable. It is not possible to get a refund to repurchase courses during promotions.

 

Can I get accredited class credit for this?

No, not at this time.

Coaching

Can I book a coaching appointment in person?

No. All our coaching is done online using video conferencing software called Zoom. For instructions on how to install Zoom and connect to your coach click here

 

How often should i get coaching?

We recommend one appointment per week as the maximum, if our coaches feel that you would benefit from more intensive coaching for a period of time they will go over this with you during your session.

You always have the option to book an extra individual session here

 

I'm on a plan and I didn't use all my appointments this month, can I use those next month?

Yes, if you didn't use all your appointment times you can use them during the next calendar month. 

 

How long does the plan last?

We ask for a 3 month commitment for our plans, and then you can either cancel or continue. It’s billed monthly on the same day of the month you signed up (for example, May 19th is your sign up day, so it’s billed once a month on the 19th.)